At Cozebo Inc., we aim to complete your gazebo assembly within 10 days of your order. During checkout, customers may select a preferred assembly date, and we always do our best to honor that request. However, in some situations, assembly may need to be rescheduled.

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Weather Delays and Safety Conditions

For the safety of our installers and to ensure proper installation, Cozebo reserves the right to postpone assembly due to the following conditions:

• Extreme heat (e.g., temperatures over 100°F / 38°C)
• Heavy rain or thunderstorms
• Strong winds or other hazardous weather conditions

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If such conditions occur, we will promptly contact you and reschedule the assembly to the next available and safe date, typically within a few days depending on weather and team availability.

 

Rescheduling and 10-Day Policy

If assembly is rescheduled due to weather or safety concerns, it does not count as a delay under our standard 10-day assembly commitment. We appreciate your understanding as we prioritize both safety and product quality.

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Customer Cancellations or Rescheduling

If you need to reschedule your appointment, please notify us at least 48 hours in advance. Last-minute cancellations or changes (especially when the installer is already en route) may incur a service fee.

 

Our Commitment to Your Satisfaction

At Cozebo, your satisfaction is extremely important to us. We’re committed to making sure every part of your experience — from delivery to assembly — is smooth, convenient, and tailored to your needs. We’re always happy to work with you to find the best solution.